Frequently Asked Questions

Do you offer returns?

Yes! Returns must be placed within 15 days of receiving your order. All orders must be returned in original condition with no defects. An $8 shipping cost will be deducted from your total refund.

To initiate a return, please contact me at hello@menminmade.com.

Returns from items bought at in-person pop-ups will not be accepted. 

Do you ship internationally?

Yes! We ship internationally to most countries. 

When will I receive my order?

Domestic orders: 1-2 weeks
International orders (outside of USA): 4-8 weeks

Help, something is wrong with my order!

If something is wrong with your order, we will take matters to address it immediately. Please email hello@menminmade.com with your order number and the problem.

Do not DM on Instagram or TikTok, messages often get lost and your problem will not be addressed promptly if you send a message through these channels. Please only email if you have problem.

Help, I accidentally put down the wrong address or I forgot my apartment number! 

If you put down the wrong address, please contact me immediately at hello@menminmade.com. If your order is fulfilled and has already been left at the post office, Menmin Made does not assume any responsibility for an incorrect address. I can fix this issue before your order is fulfilled, but I cannot do anything once it leaves my hands. 

If your package is returned to me due to an incorrect address, a fee of $11 will be charged, which includes $5 for processing the package and $6 for shipping. 

How can I contact you?

Feel free to contact me through email at hello@menminmade.com or through my contact form!

Do you sell wholesale?

Yes, I do! Please find my inventory listed on Faire. Currently, I am able to offer 50% off retail for buyers (with a $150 minimum). If you do not see an item you are looking for, please contact me and I can accommodate to your request.

Do you license your artwork?

Yes! Please contact me at hello@menminmade.com to discuss licensing opportunities.